Return & Refund Policy

 

Thanks for shopping at Aaron Kearney Design

If you are not entirely satisfied with your purchase, we're here to help.



Returns

You have 21 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.



Breakages

You have 2 calendar days to notify us that you received a broken item.  

You will need to send photos of the broken item and any images of any damaged packaging to aaron@aaronkearneydesign.com 

We will assess the damage & either replace, or refund for the broken items.  In the case of a refund, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Your item needs to have the receipt or proof of purchase.



Refunds

Once we receive your item we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.


Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.